wihbd Terms & Conditions
Please read the terms below carefully before using this platform. By creating an account or using any service on wihbd, you are considered to have agreed to these terms.
Table of Contents
- 1. General Provisions
- 2. Eligibility & Age Requirements
- 3. Account Registration
- 4. Deposits & Withdrawals
- 5. Bonuses & Promotions
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Privacy & Data Protection
- 9. Limitation of Liability
- 10. Account Suspension & Closure
- 11. Responsible Gaming
- 12. Changes to Terms
- 13. Contact & Support
01 General Provisions
These terms and conditions ("Terms") govern the use of the wihbd platform and all related services, websites, and applications. "wihbd", "we", or "platform" refers to this website and its operators. "User", "you", or "player" refers to any person registered on this platform.
By creating an account on wihbd, accessing the platform, or using any service, you are considered to have fully read, understood, and accepted these Terms. If you disagree with any part of these Terms, please refrain from using wihbd.
These Terms are governed by the laws of Bangladesh and apply to players in Bangladesh. In the event of any dispute with the platform, resolution through discussion is prioritized.
02 Eligibility & Age Requirements
The following conditions must be met to use wihbd services:
- You must be at least 21 years of age.
- You must reside in an area where online gaming is not legally prohibited.
- You must play in your own name and with your own funds — not on behalf of a third party.
- You must be of sound mind and using the gaming service voluntarily.
- Your account must not have been previously closed by wihbd for any reason.
No employee or affiliated person of wihbd may open an account on this platform. Operating multiple accounts is strictly prohibited — each user may have only one account.
03 Account Registration
3.1 Registration Process
Providing accurate and complete information is mandatory when registering on wihbd. You must create an account with your full name, a valid mobile number, date of birth, and an active email address (where applicable). Providing incorrect or false information may result in account suspension or closure.
3.2 Account Security
You are solely responsible for keeping your account login details (username and password) completely confidential. Do not share your login details with anyone. You are responsible for all activity carried out from your account. If you suspect unauthorized access, contact [email protected] immediately.
3.3 KYC Verification
wihbd may request identity verification (KYC) documents at any time. Documents commonly requested include:
- Scanned copy of National ID (NID) or passport
- Proof that the name matches the bKash / Nagad / Rocket / Upay account
- Address verification document (where applicable)
If documents are not provided within the specified time, withdrawals or other benefits may be temporarily suspended.
04 Deposits & Withdrawals
4.1 Deposit Methods & Minimum Amount
Accepted deposit methods on wihbd are: bKash, Nagad, Rocket, Upay, and bank transfer (e.g., Dutch-Bangla Bank, Islami Bank, BRAC Bank). The minimum deposit amount for each method is ৳200.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 10 to 45 minutes. Withdrawals can only be made to the same method and the same account used for the deposit.
A withdrawal will be approved only when the following conditions are met:
- The account must be fully verified.
- The wagering requirements for any applicable bonus must be fulfilled.
- There must be no ongoing investigation or suspicious activity.
- The withdrawal amount must not exceed the account balance.
wihbd may request additional documents for the withdrawal process if needed, or may temporarily hold a withdrawal in cases of suspicious transactions.
4.3 Currency & Conversion
All transactions are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not possible.
05 Bonuses & Promotions
5.1 Welcome Bonus
wihbd offers new members a 100% bonus on their first deposit, up to ৳8,000. For example:
- Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000
- Deposit ৳18,000 or more → maximum ৳8,000 bonus → total balance ৳26,000
5.2 Wagering Requirements
The wagering requirement for the welcome bonus is 25 times the bonus amount. Wagering is calculated on the bonus amount only, not the deposit amount. For example:
5.3 General Bonus Terms
- A user may receive the welcome bonus only once.
- Bonus funds cannot be withdrawn directly — wagering requirements must be fulfilled first.
- Any attempt to claim bonuses using multiple accounts or proxies will result in cancellation of all bonuses and related winnings.
- wihbd reserves the right to modify, cancel, or impose new conditions on any promotion at any time.
- Each promotion may have its own additional terms, which will be stated on the promotion page.
5.4 VIP Program
The wihbd VIP program has four tiers. Weekly cashback is provided at each tier:
- Bronze: up to 0.2% weekly cashback
- Silver: up to 0.5% weekly cashback
- Gold: up to 0.8% weekly cashback
- Platinum: up to 1.0% weekly cashback
You can advance to a higher VIP tier by staying regularly active and playing consistently. The benefits and conditions of each tier are subject to change at wihbd's discretion.
06 Gaming Rules
All games on wihbd are conducted following fair play principles. Each game has its own rules, which can be found within the game or on the relevant page. General gaming rules are listed below:
- The amount for each bet must be set before play begins. Once a bet is confirmed, it cannot be changed.
- If a game stops mid-round due to a technical error, the bet placed in that round will be refunded.
- wihbd is not responsible for issues caused by loss of internet connection. In such situations, the data saved on the server will be considered final.
- In live casino games, the dealer's decision is final. In the event of a dispute, the game log will be reviewed.
- Exploiting software errors or bugs will be treated as a serious violation.
For sports betting, all bets must be confirmed before the event begins. Bets will be settled only after the event result has been published or officially announced.
07 Prohibited Activities
The following activities are strictly prohibited on wihbd:
- Playing games or placing bets using automated bots, scripts, or artificial intelligence.
- Creating or operating multiple accounts.
- Accessing or operating another person's account.
- Using the platform for money laundering or illegal financial activities.
- Exploiting software errors or technical advantages.
- Harassing, threatening, or defrauding other players.
- Impersonating wihbd staff.
- Any activity that disrupts the operation of the platform.
- Abusing bonus terms or attempting to fulfill wagering requirements through artificial means.
08 Privacy & Data Protection
wihbd places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep all data secure. Full details of how your personal information is collected, stored, and used can be found on our Privacy Policy page.
Your information is not sold to any third party. However, limited sharing of information with trusted partners may occur for legal obligations, fraud investigations, or service delivery.
By creating an account on wihbd, you are considered to have consented to our privacy policy.
09 Limitation of Liability
wihbd provides its services on an "as is" basis. wihbd is not liable in the following cases:
- Interruptions to games or transactions due to issues with your internet connection or device.
- Delays in deposits or withdrawals caused by delays from third-party services (such as mobile banking).
- Unexpected technical failures, server maintenance, or force majeure events.
- Loss resulting from sharing your account details with others.
- Mental, financial, or social harm arising from gaming.
In any circumstance, wihbd's maximum liability will be limited to the current balance in your account.
10 Account Suspension & Closure
10.1 Closure by User
You may request to close your account at any time. The account will be closed if there are no active bets at the time of the request and the balance is zero. If you have any balance, please withdraw it first. Contact [email protected] to proceed.
10.2 Suspension or Closure by wihbd
wihbd may suspend or permanently close an account for the following reasons:
- Violation of any provision of these Terms.
- Suspicion of fraudulent or unethical activity.
- Providing false identity or information.
- Suspicion that the account belongs to a minor.
- Instructions from law or regulatory authorities.
For suspended accounts, wihbd may restrict withdrawals until the investigation is complete.
11 Responsible Gaming
wihbd believes that gaming is an entertainment activity — not a source of income. We encourage all our users to play responsibly.
- Set daily, weekly, or monthly betting limits for yourself.
- Do not place more bets to recover losses.
- If gaming is affecting your daily life or relationships, seek help.
- Contact us if you need the Self-Exclusion option.
13 Changes to Terms
wihbd reserves the right to change, amend, or update these terms at any time. Any significant changes will be communicated through a notice on the platform and the "Last Updated" date on this page will be changed.
Continuing to use the platform after updated terms are published will be considered as your automatic agreement to the new terms. You are advised to review this page regularly.
If you disagree with any change, you may request to close your account and withdraw your balance.
13 Contact & Support
If you have any questions or complaints about these terms or any wihbd service, please contact our support team. We provide support seven days a week, 24 hours a day.
- Live Chat: Available directly on the platform 24/7, in Bengali and English.
- Email: [email protected]
When submitting a complaint, include your account details, a full description of the issue, and any applicable screenshots. We review every complaint seriously and strive to ensure a fair resolution.
Enjoy Gaming Safely on wihbd
You've read the terms — now join wihbd's trusted platform and play responsibly.
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